Return Policy
We are happy to handle returns for you, and we do not charge re-stocking fees. Other than products that cannot be returned per FDA requirements (some test kits, some reagents, and refrigerated items), we would be happy to handle returns for you. Please contact us via toll-free phone at 877-671-3883, fax at 407-671-4403 or email us to discuss your situation and to get a return authorization.
Products must be in original packaging and in re-sellable condition. Products must be returned within 30 days from purchase. Returns must be shipped freight pre-paid, in accordance with our instructions and in the same packaging and condition as delivered. Hablamos espanol.